BBC DABBAWALA DOCUMENTARY DOWNLOAD

Combined with local knowledge, mapping technology could help create better delivery routes that can be adapted quickly as customers join and leave. The unsurpassed year-old network that feeds Mumbai. Any more than that would be unforgivable to customers. Here nobody is an employer and none are employees. The service was born during the British Raj in s out of sheer necessity.

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Views Read Documrntary source View history. Groups compete with each other, but members within a group do not. Most tiffin-wallahs are related to each other, belong to the Varkari [16] sect of Maharashtra, [17] and come from the same small village near Pune.

All problems are usually resolved by association officials whose ruling is binding. Retrieved 3 May — via YouTube.

The mini-mum investment is two bicycles approximately Rs 4,a wooden crate for the tiffins Rsat least one white cotton kurta-pyjama Rsand Rs 20 for the trademark Gandhi topi. Number of User Comments: Dabbawalas deliver hundreds of thousands of meals on foot and by bike in one of India's busiest cities every day. How do they achieve virtual six-sigma quality with zero documentation? A web site, mydabbawala.

BBC documentary

I asked the head of the organization how often they made a mistake. The whole city can be affected by late deliveries, says Sangle. By documenhary this site, you agree to the Terms of Use and Privacy Policy.

The markings include the railway station to unload the boxes and the destination building documentsry address. Dahbawala there are also more profound reasons for their dedication.

Customers are allowed to deduct costs from any dabbawala found guilty of such a charge. So, how do they work so efficiently? Despite the tight schedule, most of the time dabbawalas appear surprisingly relaxed, joking and chatting as they sort their dabbas. It is assumed that one dabbawala can handle not more than customers given that each tiffin weighs around 2 kgs.

Strict timekeeping even extends to customers — if the full lunchbox is late for collection in the morning more than two or three times, they are dropped. The dabbawalas also allow for delivery requests through SMS. With deliveries to and from roughlycustomers dbbawala day that translates to little more than delayed or missing dabbas in a year.

There are no multiple elaborate layers of management either — just three layers. The lunchboxes are picked up in the late morning, delivered predominantly using bicycles and railway trainsand returned empty in the afternoon.

If Runnr decides to launch scheduled lunchtime deliveries in Mumbai, Kumar says he would consider partnering with the dabbawalas. By continuing to use this website, you agree to their use. Response to Recursion Original post Sun Sep 29, A simple colour coding system doubles as an ID system for the destination and recipient.

BBC - Future - The ingenious codes of India’s ‘dabbawalas’

On 21 MarchPrakash Baly Bachche carried three dabbawalla tiffin crates on his head at one time, which was entered as a Guinness world record. The hands that feed Mumbaikars. Sun Sep 29, A BBC crew filming dabbawalas in action was amazed at their speed.

Service charges vary from Rs to Rs per tiffin per month, depending on location and collection time. For one, the system limits the routing and sorting to a few central points. Occasionally, people communicate between home and work by putting messages inside the boxes.

It's common sense, points out one dabbawala. Archived from the original on 9 August